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Handling services for passenger assistance, loading operations and sheets, ramps, ticket sales, footbridges, de-icing and persons with reduced mobility.

In December 2016, through its Airport Services activities, ACCIONA began to operate in Chilean airports, providing passenger handling services and operations for long-haul flights between South America and Europe.

Currently, ACCIONA operates in a total of 14 airports throughout Chile, including Santiago de Chile, Calama, Antofagasta, Copiapó, La Serena, Concepción, Temuco, Puerto Montt, Iquique, Punta Arenas, Valdivia, Arica, Balmaceda and Puerto Natales.

Additionally, it takes part in the various handling services, such as passenger services, loading operations and sheets, ramps, ticket sales, footbridges, de-icing and services for persons with reduced mobility. 

Chile is a strategic market for the handling business, with a market share of over 60 %.

KEY ASPECTS

  • At the Santiago de Chile Airport alone, an average of 950 tonnes of cargo is moved daily.
  • An average of 95 aircraft towing operations are carried out with its fleet of 14 towbarless tractors.
  • In Chile, ACCIONA has 42 ground power units and 21 electric baggage and load platform tractors with the capacity for load units of up to 30 tonnes.

In line with its commitment to technology and innovation, ACCIONA has implemented the INFORM technology platform in its Chilean handling operations;

this software helps manage resources and operational flight information more efficiently, improving the quality of the service offered to the customer. In addition, it entails a significant improvement for employees, as it balances the work load. 
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